FAQ

Shipping

Do you offer Free Shipping?
We offer Free Shipping on our Discovery Sets and orders $200 or more. If you are local to the Dallas area, please email info@lepoqueparfums.com for additional shipping options.

Do you ship internationally? 
We offer international shipping at the cost of the customer on a case-by-case basis. If you are interested in shipping outside the US, please email us at info@lepoqueparfums.com

When will my order ship?
We aim to process and ship out orders within 48 hours of placement.

Fragrance Questions

Are your fragrances vegan?
Yes, all of our fragrance formulas are cruelty-free and vegan. 

What's the difference between eau de parfum and extrait de parfum?
The difference is in the concentration of fragrance oil. Our eau de parfums have 20% fragrance oil, and our extraits have 25%. All of our fragrances are designed to project and last, so we choose the concentrations to fit the overall desired effect of each individual formula.

Discovery Sets

What's included in my discovery set?
Your discovery set includes 1mL samples of our two current fragrances, Delusions of Grandeur and Dopamine Rose, in a small organza pouch.

How do I redeem my discovery set code?
You should have received an email with your discount code off a full size bottle immediately after your discovery set purchase. If you did not receive the code, please reach out to info@lepoqueparfums.com

Does my discovery set code expire?
Yes, discovery set codes expire 30 days from the original purchase of your discovery set.

Returns & Exchanges

Do you offer returns or exchanges?
Unfortunately, we do not offer returns at this time. If your product arrives broken or damaged, please reach out to us immediately at info@lepoqueparfums.com